ADA Compliance & Accessibility

ADA Compliance

The City of Neptune Beach is committed to making our website accessible to all users, including those with disabilities. Our goal is to provide an accessible website that conforms to World Wide Web Consortium’s Accessibility Guidelines (WCAG) 2.0 Levels A and AA.We continue to make every effort to test the website and to remove barriers that prevent persons with disabilities from interacting with or accessing information made available on our website. If we become aware of content that does not conform to the WCAG 2.0 Levels A and AA standards, we will make reasonable good faith efforts to make the content conform to the standards.

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website, particularly as it relates to content by third parties. The City of Neptune Beach is not responsible for ensuring that third-party content or plug-ins, which are not owned by the City but are otherwise located on or linked to the City Website, conform to WCAG 2.0 Level AA, and shall not be liable if third-party content or plug-ins are inaccessible to individuals with disabilities.

If you are unable to access information on our website, please call us to request the information in another format. We will make reasonable accommodations for people with disabilities in accordance with the Americans with Disabilities Act.

Accessibility Design Guidelines

Our website has been designed with the following accessibility guidelines in mind:

  • The standard font used throughout the site has been chosen to be easily legible.
  • Wherever possible, we use live text instead of graphics to reduce the download time of pages and increase your control.
  • No information is exclusively conveyed using color. This doesn't mean that colors are not used to organize information; instead it means there are also other, non-color dependent ways of doing this.
  • All images and hyperlinks, where appropriate, have an alternative text attribute. This means when an image or hyperlink is conveying important information its content is described with an alternative text.
  • We have attempted specifically to comply with Section 508 referring to website accessibility standards.
  • If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us.

Accessibility Tools

Many popular browsers contain built-in accessibility tools.

Adobe Acrobat

Adobe Acrobat is required to view and print PDF documents that appear on this website.

Download the latest free version of Adobe Reader in order to improve the viewing of these files.